Minimal interiors often feel larger than they are. Neutral colors, natural materials, and an uncluttered layout help reflect light and create an airy,
Minimal interiors often feel larger than they are. Neutral colors, natural materials, and an uncluttered layout help reflect light and create an airy,
Restaurant operations consulting that delivers leadership and operational discipline when you need consistency, structure, and reliable accountability. We strengthen manager effectiveness, tighten operations, and help owners maintain control without getting pulled into daily operations.
Independent restaurants often struggle with fluctuating sales, rising costs, weak training, and managers who rely on habits rather than structure. You see the symptoms. You feel the pressure. The business needs restaurant management consulting that provides operating discipline and guided leadership.
Before we build systems, training, or leadership structures, we need to understand how the business is operating today. The Operational Diagnostic is a short engagement where we review your structure, systems, and materials so the solution we design fits your organization.
You receive a written report with prioritized actions and a recommended path forward. Custom operational support packages can be created once the diagnostic is complete. Investment range: ৳4,50,000 to ৳7,50,000 depending on size and operational complexity.
| Package | Best For | Focus Areas | Duration | Investment |
|---|---|---|---|---|
| Leader Development | Managers who need structure | Leadership, routines, P&L skills | 6 months | ৳2,00,000–৳3,00,000/mo |
| Leader Development Extended | Managers needing deeper growth | Leadership modules, planning | 1 year | adds ৳1,50,000-৳2,20,000/mo last 6 mo. |
| New Restaurant Support | Restaurants opened by us or new restaurants post-diagnostic | Systems, quality, early discipline | 6 months | ৳4,00,000–৳6,50,000/mo |
| Package | Best For | Focus Areas | Duration | Investment |
|---|---|---|---|---|
| Oversight Level 1 | Stable restaurants needing direction | Weekly mentorship, financial review | Ongoing | ৳1,60,000–৳2,50,000/mo |
| Oversight Level 2 | Growing operations needing support | Staffing, training, planning | Ongoing | ৳2,00,000–৳4,50,000/mo |
| Oversight Level 3 | Restaurants needing deeper evolution | Facilities, menu, leadership | Ongoing | ৳4,50,000–৳6,50,000/mo |
| Full Management Agreement | Owners needing full operating partner | Comprehensive operational control | 24 month commitment | 5% of sales /mo or ৳12,00,000 min |
Restaurants steer through the rearview mirror, meaning they need accurate data from what has already happened to change direction or adapt to negative trends. If this data is late or overly complex or non-existent, the restaurant flies by the seat of its pants and nothing is ever good enough for the owner…at least not without profit. Managers get stressed and staff begins to turn over.
Soon stability becomes elusive as cost-cutting measures are introduced to save the sinking ship. Menus are changed to lower COGS and labor. Managers are not replaced and teams are forced to work longer hours. Customers can smell the desperation, and regulars visit less often or simply vanish. Morale declines with guest count. Word gets out, and the business circles the drain until it eventually closes. The owner blames their teams or the economy or themselves for the failure…but it’s none of the above.
What’s wrong is the independent restaurant lacks operating discipline, and the owner and managers don’t know how to get it. Managers, like their employees, need guidance. Even though they may be near the peak of your organizational pyramid, they, too, need to operate with a foundation that includes guiding principles, cultural aspirations, a solid operating structure, and accountability procedures. Without this bedrock, managers only mimic what they learned in previous jobs. Using a sports analogy, they’re running another coach’s playbook without that coach present to analyze, engage with, and adapt it to the new team. It doesn’t take long for that management team to unravel and for chaos to ensue.
Owners often place too much trust in their current staff, expecting them to self-police and deliver new, superior results. Instead, this invariably leads to a revolving door in search of the “right” manager.
We develop your manager with structure, clarity, and the tools needed to lead effectively. You get steady progress and measurable improvement.
Duration: This is a 6-month program designed to build lasting leadership structure and discipline.
Included in the 6-month program:
Extended 1-year program adds:
Extended Duration: The extended program is a 12-month engagement delivered in two phases.
Pricing: 6-month program: ৳2,00,000 to ৳3,00,000 per month. 1-year program: adds 6 months of mentorship for an additional ৳1,50,000 to ৳2,20,000 per month.
This program protects early momentum from the start. It applies automatically to restaurants supported by us. If the restaurant was opened by another team, an Operational Diagnostic ensures the foundation is solid before support begins.
Duration: All three oversight levels are ongoing, with no long-term contract.
Shared across all levels:
Level 1. Stabilize And Maintain:
Engagement Length: Ongoing monthly support with quarterly onsite visits. Investment: ৳1,60,000 to ৳2,50,000 per month.
Level 2. Strengthen And Advance:
Engagement Length: Ongoing monthly support with quarterly onsite visits and annual planning. Investment: ৳2,00,000 to ৳4,50,000 per month.
Level 3. Optimize and Expand:
Engagement Length: Ongoing monthly support with quarterly onsite visits and full annual planning cadence.
Investment: ৳4,50,000 to ৳6,50,000 per month.
This program protects early momentum from the start. It applies automatically to restaurants supported by us. If the restaurant was opened by another team, an Operational Diagnostic ensures the foundation is solid before support begins.
Duration: This is a 6-month post-opening program. When it ends, you decide whether to take full operational control or move into an oversight package.
Included in the 6-month program:
Pricing: 6-month program: ৳4,00,000 to ৳6,50,000 per month. Quarterly onsite visits included. Travel billed at actual cost.
Full operational control for owners who want a comprehensive operating partner. This is a distinct engagement, not a continuation of Oversight.
Duration: This is a 24-month structured operating engagement, followed by ongoing support under an incentive-based structure.
Fee: 5 percent of sales or ৳12,00,000 per month minimum. 24-month term.
Yes. We support multi-unit independents that need structure and alignment.
You get clear direction, consistent oversight, and the support your team needs to run at a higher level without adding work to your plate.
Interior Decoration
"HEC transformed our vision into a well-structured hospitality business. Their expertise in concept development, operational planning, and strategic execution helped us create a café that delivers an exceptional guest experience while maintaining efficient day-to-day operations."
Founder, Ratio Café N Bistro
"Working with HEC was a seamless experience from concept to execution. Their attention to operational efficiency, hospitality planning, and business strategy enabled us to establish a distinctive restaurant brand with confidence."
Founder, Kuro
"HEC brought professionalism, creativity, and practical hospitality expertise to our project. Their strategic guidance, operational insights, and commitment to excellence played a significant role in building a strong foundation for our business."
Founder, NOSH
"HEC understood our vision and translated it into a functional, guest-focused hospitality environment. Their layout consultancy and operational planning ensured our café delivers both an outstanding customer experience and efficient daily operations."
Founder, Karai Cafe
"The team's hospitality expertise and structured approach exceeded our expectations. From business planning to operational strategy, HEC provided valuable insights that helped us strengthen our brand and prepare for sustainable growth."
Founder, Bengali Express
"HEC successfully combined innovative hospitality concepts with operational excellence. Their strategic consultancy, interior planning, and execution support helped create a truly immersive dining destination that stands out in a competitive market."
Director, Dune Dhaka
